FREE over the phone diagnosis ensures that service gets started off on the right foot. Our highly-trained team of technical support reps has over an 85% accuracy rate on parts suggestions that will complete the call on the very first trip. With extensive in-field experience, all of our support reps are more than qualified to assist our onsite field technicians and even your staff, in solving equipment problems quickly and efficiently over the phone.
National rollouts, adds or changes with certified training can add to your refresh when your technology is obsolete. LMS provides warranty extension and warranty upgrades as well as post warranty annual maintenance agreements. LMS also provides the technical backbone, upgrades, instillation, moving, features additions, or changes that a project requires.
LMS provides a variety of communication solutions including cabling, DSL, and T1 installations.
LMS's success at executing technology deployment rollouts, whether it's 100 units or 10,000 units, is based on our field tested project management approach. The keys to our formula are upfront planning, a solid scope of work (SOW), attention to logistics, service delivery and understanding the expectations of our partner and their end user. Our seasoned project management team and variable labor work force, cross-trained in multi-vendor services and support, keep project costs down and insure success for a wide scope of technology rollout and refresh projects.
LMS, with more than 21,000 square feet of depot warehouse and testing facilities is equipped for your depot repair needs. We can work with most major IT manufacturers to create an RMA process and depot repair solution to fit your needs. LMS uses only the latest in test and diagnostic equipment. Whether your IT requirements are whole unit repair, board level repair, whole unit swap, or advance exchange, our facility has the capability of fully testing and repairing your IT equipment.